First things first, if your have ANY issues ALWAYS do these steps first, they will probably fix any issues you might have!
- Click to Update Flash Player here (You must have at least 10.2)
- Then clear your BROWSERS CACHE! Then restart your browser! (Very important because the site is regularly updated and you want to be sure youre browser isnt loading an old version of the website)
- See if you have any brower updates!
- Update your webcam drivers
- Remove webcam software such as "FakeCam"
- If you're using Internet Explorer, you can save yourself a lot of headaches in the future by downloading a broswer that's not stuck in 1996.
-I recommend the Chrome browser It's pretty fancy.
I'm still having issues!
-Did you make sure to allow apumpkinpatch.com P2P access? If you accedently hit deny when the popup appeard, you can hit the settings button on the page and then go to the privacy tab, and hit allow and remember to allow.
-Did you Allow camera access? Same thing with the settings button.
I am using an Apple computer and I can get any of the pages to detect my webcam.
- Click HERE to update your Flash Player.
- If you have Google Video Chat for Gmail installed, you may need to uninstall that.
A pumpkin patch is telling me that I am banned when I am trying to access the website.
Someone using your IP address (you or possibly a member of your household) violated the apumpkinpatch.com Terms of Service, and anyone using the IP address is ineligible to use APumpkinpatch.com until the ban is lifted.
I am seeing the message "Access denied" when I am trying to access apumpkinpatch.com website.
If you see this message every time you try to use apumpkinpatch.com website, then your system configuration or installed software restrict a connection to apumpkinpatch.com website's servers, in which case disabling your firewall may resolve the issue. If you see this message only occasionally, this is likely a temporary error.
I am playing music in the background while using apumpkinpatch.com. Every time I connect to someone, the volume of the music drops. What can I do?
This is a feature built into the Windows operating system. To resolve this, press Start -> Control Panel. If in category view, the link should say "Hardware and Sound"; under "Hardware and Sound" or in non-category view look for "Sound". After opening the sound preferences, click on the Communications tab and select the "Do nothing" radio button under "When Windows detects communications activity". Apply the changes and close the dialogue—the problem should no longer occur.
(Note: please make sure that your microphone is far enough from the speakers and that the music is soft enough to not echo loudly.)
My browser crashes when I am using apumpkinpatch.com.
-See the first answer.